Playzee Cookie Policy

At Playzee, we believe transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies on our website, why we use them, and what choices you have regarding their use. By continuing to browse the Playzee online casino, you acknowledge that you have read and understood this policy. If you have any questions, please contact us at support@playzee.com.

What Are Cookies?

Cookies are small text files that are placed on your device — desktop, mobile, or tablet — when you visit a website. They help us recognise your device on subsequent visits and allow our platform to function correctly. Here at Playzee, we use cookies to deliver a personalised, secure, and seamless experience across all versions of our site, including the Playzee casino app available for iOS and Android.

Cookies can be either "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period. We use both types depending on the purpose they serve.

Why We Use Cookies

Our Playzee platform relies on cookies for a variety of essential and non-essential purposes. Without certain cookies, key features of our website — including the Playzee casino login process, account management, and game access — would not function properly. Below we outline the main reasons we deploy cookies on our site.

  • To ensure our website loads correctly and securely across all devices
  • To remember your login credentials and keep your session active
  • To apply your language and currency preferences automatically
  • To analyse how players interact with our games and services
  • To deliver relevant promotions, including the Playzee welcome bonus and daily offers
  • To detect and prevent fraudulent activity on your account
  • To comply with our regulatory obligations under the Malta Gaming Authority licence MGA/B2C/370/2017

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, you would be unable to use core services such as the Playzee casino sign up process, account login, or making a deposit. We do not require your consent to place strictly necessary cookies, as they are indispensable for delivering the services you have requested.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors use our website. The data collected is aggregated and anonymous — it tells us which pages are visited most frequently, how long players spend on the Playzee casino games section, and where users encounter difficulties. This information helps us improve the overall experience on our platform.

We may use third-party analytics tools such as Google Analytics for this purpose. These providers may set their own cookies on your device, subject to their own privacy policies.

Functional Cookies

Functional cookies allow our Playzee casino online to remember choices you make and provide enhanced features. For example, we use functional cookies to save your preferred language — whether that is English, Finnish, French, German, Norwegian, Spanish, or Portuguese — and to store your gaming preferences so that your experience feels consistent every time you visit.

Marketing and Targeting Cookies

At Playzee, we and our trusted advertising partners may use marketing cookies to show you relevant promotions and offers. These cookies track your browsing behaviour across our site and, in some cases, across third-party websites, to help us present content that matches your interests. For example, you may see information about our Playzee deposit bonus or seasonal promotions on partner sites after visiting ours.

You have the right to opt out of marketing cookies at any time using the cookie preference tool available on our website.

Third-Party Cookies

Some cookies on our site are placed by third parties, including game providers such as NetEnt, Microgaming, Play'n GO, Evolution, and others whose content we embed. We also work with payment partners including Visa, Mastercard, PayPal, Skrill, Neteller, and Interac, who may set their own cookies when you initiate a transaction. We do not control these third-party cookies and recommend reviewing the privacy policies of each provider directly.

How Long Do Cookies Last?

The duration of a cookie depends on its type and purpose. Session cookies are removed automatically when you close your browser. Persistent cookies set by our Playzee platform typically last between 30 days and 24 months, unless you choose to delete them earlier. Third-party cookies are governed by the retention periods set by those providers.

Managing Your Cookie Preferences

We give you control over the cookies we place on your device. When you first visit our site, our cookie consent banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update these choices at any time by accessing the cookie settings in the footer of our website.

In addition, most browsers allow you to control cookies through their settings. You can choose to block or delete cookies at the browser level. Please be aware that disabling certain cookies may affect your ability to use features of the Playzee casino app and website, including the Playzee login function and access to live casino games.

To manage cookies in your browser, please refer to the help section of your specific browser:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and Site Permissions

Cookies and Responsible Gaming

We use certain cookies to support our responsible gaming obligations. These may help us monitor session times, identify unusual patterns of play, and apply any self-exclusion or deposit limits you have set on your account. Disabling these cookies could interfere with the tools we provide to keep your gaming experience safe and within your personal limits.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a banner on our website or by email. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of our Playzee casino constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights regarding the data we collect, please contact our support team. We are available 24 hours a day, 365 days a year via live chat on our website or by email at support@playzee.com. Our operator, White Hat Gaming Limited, is registered in Malta with registration number C73232, and our registered office is located at 85 St John Street, Valletta, VLT1165, Malta.